Frequently Asked Questions

Q1. How can I bookmark and quickly access my community?

Once you’ve located your community on IFIS, click the ‘Link’ button on the right side of the map. A pop-up window will appear with a snapshot link copied to your clipboard. This link preserves your current view, including the selected community, map location, zoom level, and any active sensors. You can bookmark the link for quick access later.

Q2.  Are you going to install a stream sensor near my community?

Please contact us if you have site requests or suggestions.

Q3. Does IFIS work on all web browsers? How can I fix functionality issues?

IFIS is designed using the latest web technologies and is tested on all major browsers. Please use the latest version of your web browser. IFIS provides a better user experience on the Google Chrome web browser with higher screen resolutions. If you see a problem in a specific functionality, please report to us through our contact page. We suggest reloading the page in your browser and cleaning cache of your browser since data and functionality may be updated in IFIS during your visit.

Q4. Who should I contact if IFIS functions do not work properly on my computer?

Please visit our contact page and provide details of the problem, including how to repeat the error, what you see (and expect to see) during the error, and your browser information (browser name, version, operating system, etc.)

Q5. Can I suggest a new function or a new data source (USGS stream gauge, etc.)?

Yes, please contact us with your suggestions.